PRIVACY POLICY
Effective Date: 10/02/2026
Diabetes Care Life (“Website”, “Site”, “we”, “us”, or “our”) is owned and operated by Manju Devi, a Certified Nutritionist and Health Coach based in India. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (“User”, “you”) of the Website.
This Privacy Policy applies to the Website and all services offered through it, including consultation booking and related services.
This Policy applies to users located in India and the United States.
1. Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to when Users:
- Visit our Site
- Fill out forms
- Book a consultation
- Make a payment
- Contact us via email or other communication channels
Users may be asked for, as appropriate:
- Name
- Email address
- Phone number
Users may visit the Site anonymously. We will collect personal identification information only if voluntarily submitted by the User. Refusal to provide certain information may prevent engagement in specific Site-related activities (such as booking a consultation).
We do not collect medical records, prescriptions, laboratory reports, or other sensitive health documentation directly through the website.
2. Non-Personal Identification Information
We may collect non-personal identification information whenever Users interact with our Site. This may include:
- Browser type
- Device type
- Operating system
- Internet service provider
- Technical information about connection to the Site
- Pages visited
- Time spent on pages
This information is collected through tools such as:
- Meta (Facebook) Pixel
- Google Analytics
- Google Tag Manager
3. Web Browser Cookies
Our Site may use “cookies” to enhance User experience. Cookies may be used for:
- Website functionality
- Analytics and performance tracking
- Advertising performance measurement
- Booking functionality via Calendly
Users may choose to set their web browser to refuse cookies or alert when cookies are being sent. If cookies are disabled, some parts of the Site may not function properly.
Advertising platforms such as Meta may set cookies to measure ad performance and deliver relevant advertisements. This Privacy Policy does not cover cookie practices of third-party advertising platforms beyond our control.
4. How We Use Collected Information
We collect and use Users’ personal information for the following purposes:
• To personalize user experience
We may use aggregated information to understand how Users as a group use the services and resources provided on our Site.
• To improve our Site
We continually strive to improve our website offerings based on feedback and usage data.
• To improve customer service
Your information helps us respond effectively to customer service requests and support needs.
• To process payments
Payments are securely processed through third-party payment gateways including:
- Razorpay
- Cosmofeed
- SuperProfile
We do not store or process debit/credit card details on our servers.
• To manage consultation bookings
We use Calendly to schedule appointments. Information submitted through booking forms may be processed by Calendly in accordance with their privacy practices.
• To send periodic emails
The email address provided may be used to:
- Send appointment confirmations
- Respond to inquiries
- Send important service-related updates
We do not sell or rent Users’ personal identification information.
5. Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others.
We may share limited personal information with:
- Payment processors (Razorpay, Cosmofeed, SuperProfile)
- Scheduling platform (Calendly)
- Analytics providers (Google)
- Advertising platforms (Meta)
We may share aggregated, non-personal demographic information with business partners or advertisers for analytics and marketing purposes.
6. Advertising & Tracking
Ads appearing on our Site or directing users to our Site may be delivered through advertising partners such as Meta. These platforms may use cookies and tracking technologies to:
- Measure ad performance
- Deliver relevant advertisements
- Analyze campaign effectiveness
This Privacy Policy does not cover third-party advertising platform policies. Users are encouraged to review Meta and Google privacy policies for further details.
7. Data Protection & Security
We adopt appropriate data collection, storage, and processing practices and implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.
However, no method of transmission over the Internet is completely secure.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Users may request access, correction, or deletion of personal data by contacting us at [email protected].
9. Age Restriction
Our services are intended only for individuals aged 18 years and above. We do not knowingly collect personal information from minors.
10. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Policy, please do not use the Site. Continued use following the posting of changes will be deemed acceptance of those changes.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. Users are encouraged to review this page periodically to stay informed.
12. Contact Information
Manju Devi
Certified Nutritionist & Health Coach
Website: https://diabetescarelife.com
Email: [email protected]