Website: https://diabetescarelife.com
Operated by: Manju Devi
Effective Date: 15/02/2026
Contact Email: [email protected]
1. Overview
Diabetes Care Life is committed to client satisfaction. We offer a 30-day refund policy for consultation services, subject to the terms outlined below.
This Refund Policy applies to users located in India and the United States.
2. Eligibility for Refund
You may request a refund if:
- You are not satisfied with your consultation service.
- The refund request is submitted within 30 days from the date of payment.
- The request is made by the original purchaser.
Refund requests must be submitted via email to:
📧 [email protected]
Please include:
- Full Name
- Registered Email
- Date of Consultation
- Reason for refund request
3. Non-Refundable Situations
Refunds may not be granted in the following cases:
- Requests made after 30 days from payment.
- Failure to attend scheduled consultation without prior notice.
- Abuse of the refund policy.
- Multiple repetitive refund claims.
- Fraudulent or misleading claims.
We reserve the right to review each refund request before approval.
4. Processing of Refunds
If your refund is approved:
- Refunds will be processed through the original payment method.
- Processing time may vary depending on your bank or payment provider.
- Payment gateway charges (if non-refundable by the gateway) may be deducted where applicable.
Refund processing timelines typically range from 5–10 business days, depending on the payment provider.
5. Chargebacks
If a chargeback is initiated without first contacting us:
- We reserve the right to dispute the chargeback.
- Future services may be restricted.
- Supporting documentation may be provided to the payment processor.
We encourage clients to contact us directly before initiating disputes.
6. Service Nature
Our services involve professional consultation and personalized guidance. Refunds are provided based on satisfaction; however:
- No specific health outcomes are guaranteed.
- Individual results vary.
- Consultation advice is educational and supportive in nature.
7. Policy Changes
We reserve the right to update or modify this Refund Policy at any time. Updates will be reflected with a revised effective date.
Continued use of our services indicates acceptance of any modifications.
8. Contact Information
For any refund-related queries:
Manju Devi
Certified Nutritionist & Health Coach
Website: https://diabetescarelife.com
Email: [email protected]